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Ostomy Suppliers
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London Suppliers
Ostomy Care & Products
Phone • (519) 686-0085 E-mail • E-mail Paul and Tami Contact • Paul and Tami Bugo
(Owner, Ostomy Consultant, LDOA Member)Hours • Monday to Friday 9:30 am – 7:30 pm
Available after hours and on weekends for emergencies; answering machine available.Delivery • Free delivery in London area Supplies • Tami can order anything and everything for your ostomy needs from all ostomy manufacturers. Payment • VISA and personal cheques Services • As a fellow ostomate, Tami knows from experience! In addition to ordering your supplies, she will make an extra effort to find the right appliance that is cost-effective, comfortable and trustworthy for you. She provides ostomy-related support, problem solving and personal service. ET consultations available.
Shoppers Home Health Care
Wellington & Commissioners
#104-641 Commissioners Road E.
London, ON N6C 2T9
| Phone | • | (519) 685-9150 |
| Fax | • | (519) 686-3784 |
| Contact | • | Laura Currie (Ostomy Consultant) |
| Manager | • | Mary Nuxoll |
| Hours | • | Monday to Friday 9 am – 8 pm Saturday 9 am – 5 pm Sunday 11 am – 5 pm |
| Delivery | • | Free delivery in London and the surrounding area for orders over $50.00. |
| Supplies | • | They carry a comprehensive line of ostomy products by Hollister, ConvaTec, Coloplast and others. If there is something special you need, it can be ordered. |
| Payment | • | They accept all major credit cards and Interac (debit card). Ostomy supply purchases count towards Optimum™ points. You may also make arrangements to deposit your ADP cheque with them and receive a 10% discount on your ostomy supplies. No maximum limit. |
| Services | • | If you regularly use a product that is not normally in stock and Shoppers considers you a regular customer, they will stock the product for you. |
| Specials | • | Last Thursday of each month is Senior's Day (age 60 and over) – 20% discount (no maximum limit). You don't even have to leave the house to take advantage of the Seniors Days discount. Shoppers accepts phone orders and will deliver your purchases to you. |
Shoppers Home Health Care
Cherryhill Village Mall
301 Oxford Street West
London, ON N6H 1S6
| Phone | • | (519) 434-3326 |
| Fax | • | (519) 434-8253 |
| Toll Free | • | (888) 299-6444 |
| Manager | • | Randy Wilde |
| Hours | • | Monday to Friday 8:30 am – 8 pm Saturday 9 am – 6 pm Sunday 11 am – 5 pm |
| Delivery | • | Free delivery in London and the surrounding area for orders over $30.00. |
| Supplies | • | They carry a comprehensive line of ostomy products by Hollister, ConvaTec, Coloplast and others. If there is something special you need, it can be ordered. |
| Payment | • | They accept all major credit cards and Interac (debit card). Ostomy supply purchases count towards Optimum™ points. |
| Services | • | If you regularly use a product that is not normally in stock and Shoppers considers you a regular customer, they will stock the product for you. Shoppers also carries selected items from the Weir Comfees line of ostomate apparel and pouch pockets. Click here to jump to the Weir Comfees section on this page. |
| Specials | • | Last Thursday of each month is Senior's Day (age 55 and over) – 20% discount. |
London Health Care and Ostomy Centre
675 Adelaide Street North
London, ON N5Y 2L4
Phone • (519) 858-2300 Fax • (519) 858-2170 Toll Free • (800) 265-0410 Contact • Heather Tebbutt (Manager, Ostomy Consultant) Hours • Monday to Friday 9 am – 5 pm
Saturday 10 am – 12 noonDelivery • Delivery in London area Monday to Friday.
Outside of London, they ship UPS. There is a charge of $3.00 + GST & PST for all deliveries.Supplies • They carry a comprehensive line of ostomy products by Hollister, ConvaTec, Coloplast and others. If there is something special you need, it can be ordered. Payment • They accept all major credit cards and Interac (debit card). You may also make arrangements to deposit your ADP cheque with them and pay for your supplies in this manner.
Return to Top Suppliers in Surrounding Area
Yurek Pharmacy and Health Care
519 Talbot Street
St. Thomas, ON N5P 1C3
Phone • (519) 631-3330 Fax • (519) 631-7175 Contact • Karen Fischer (Ostomy Consultant) Hours • Monday to Friday 9 am – 9 pm
Saturday 9 am – 6:30 pm
Sunday 10 am – 4 pmDelivery • Free delivery throughout London and St. Thomas area, however, if you live in West Lorne or Aylmer area, deliveries are made on Wednesdays only. Supplies • They carry a comprehensive line of ostomy products by Hollister, ConvaTec, Coloplast and others. If there is something special you need, it can be ordered. Payment • They accept all major credit cards, Interac (debit card) and personal cheques. After completion of an application, you may also open an account and be billed monthly.
Ontario Home Health
180 Ontario Street
Stratford, ON N5A 3H4
Phone • (519) 273-5770 Fax • (519) 273-4701 Toll Free • (800) 661-1912 E-mail • health@ont-home-health.on.ca Web Site • www.ont-home-health.on.ca 
Hours • Monday to Friday 9 am – 5:30 pm
Saturday 9 am – noonNote • Emergency Service
24-hours a day, 365 days a yearDelivery • Free delivery throughout Stratford area Supplies • They carry a comprehensive line of ostomy products by Hollister, ConvaTec, Coloplast and others. If there is something special you need, it can be ordered. They provide free samples of flanges and pouches and also carry a complete line of skin care and odour control products. Payment • They accept all major credit cards and Interac (debit card). If you order from their web site, they accept PayPal as a method of payment.
Return to Top Ostomate Apparel and Pouch Covers
This section requires further development in trying to locate local individuals or companies that provide apparel specifically geared with the ostomate in mind and nifty accessories such as pouch covers. If you know of someone who provides these kinds of services, please contact LDOA's Webmaster, so that they can be added to this page.
Weir Comfees
89A High Street
P.O. Box 1088
Sutton, ON LOE 1R0
Phone • (905) 722-1092 Toll Free • (866) 856-5088 Web Site • www.weircomfees.com/E-mail • service@weircomfees.com Contact • Rosemarie Smith (Owner) Services • Originally designed by a woman with a permanent ileostomy, Weir Comfees ostomy clothing includes underwear, boxers, pajamas and swimwear for men, women and children. They have expanded to include lingerie, casual clothes, children and youth clothes, plus many co-ordinating and complimentary pieces to complete the ostomates' wardrobe. All Weir Comfees ostomy Comfortwear has been designed for the specific purpose of eliminating the discomfort caused by the ostomy pouch. With Weir Comfees, your secret is safely tucked away in your pocket.
Return to Top Manufacturers
Click each manufacturer's logo graphic to go to their web site. The "bio" or introduction under each manufacturer's logo graphic is taken directly from the respective web sites and does not reflect LDOA's view of a particular manufacturer or its product(s). LDOA does not advocate or promote any particular manufacturer. Selecting an appliance system is an individual choice based on many variables. It may be a matter of trial and error before you eventually settle on the appliance system that works best for you.
Active Lifestyle Products is a Canadian manufacturer • The founders of Active Lifestyle Products (ALP) are a dynamic group who combine first-hand experience with over 50 years of scientific, medical and engineering knowledge. The ALP team has developed appliances which allow ostomates to cycle, sit ski, swim, and to enjoy saunas and hot tubs without worry that the appliance might fail. The ALP team humanized ostomy appliance designs and took them from the genre of "medical appliances" to the genre of underwear and fashion statements. As such, ALP is the first company to develop a range of products especially for kids to make them more comfortable with their ostomy appliances by the way of innovative shapes, patterns and colours. ALP is also the first company to develop a range of appliances which are themselves fashionable and do not appear out of place. ALP's product offerings also include appliances especially designed for water sports and intimate moments.
Active Lifestyle Product's Head Office
Active Lifestyle Products Limited
9 King Lane
P.O. BOX 246
Hampton, ON L0B 1J0
| Phone | • | (905) 263-8793 |
| Toll Free | • | (877) 257-4562 |
| • | customerservice@alpglobal.com |
Hollister is a worldwide manufacturer • Since Hollister introduced their first ostomy pouch in 1964, the name Hollister has been known for quality and innovation. With both one-piece and two-piece products, as well as a specialized system of pediatric products and a range of accessories, Hollister provides a wide variety of solutions for ostomy management.
For assistance in locating a Hollister retailer in Canada
Hollister Limited
95 Mary Street
Aurora, ON L4G 1G3
| Phone | • | (905) 727-4344 |
| Fax | • | (905) 727-3084 |
Hollister does not have a Canadian web site, however, it claims that its products and services are almost identical to those offered in the United States. Click here to visit the U.S. site.
ConvaTec is a worldwide manufacturer • Please take a few minutes to look around the site, then register with ConvaTec. If you do, the next time you sign-in to the site, ConvaTec will customize the information you see to meet your needs. If you want, they will also e-mail you about once each month with new articles and updates to keep you aware of what is happening in the ostomy, wound and skin care worlds.
ConvaTec's Canadian Head Office
ConvaTec Canada
555 Dr. Frederik Philips, Suite 110
St. Laurent, Quebec, H4M 2X4
| Phone | • | (800) 465-6302 |
| Fax | • | (877) 437-1777 |
| • | convatec.canada@bms.com | |
| Web Site | • | www.convatec.com/market/canada.htm |
| Hours | • | Monday to Friday 8:30 am – 5 pm |
Coloplast is a worldwide manufacturer • Appliances to collect intestinal output after ostomy surgery were Coloplast's first products. Their product line is designed to meet individual needs both in the hospital and in everday life. This includes skin-friendly adhesives, effective odour filtering, superior anatomical fit and functional design for easy handling.
Canadian Coloplast Contact
Coloplast Canada Corporation
3300 Ridgeway Drive, Unit 12
Mississauga, ON L5L 5Z9
| Phone | • | (905) 820-7588 |
| Fax | • | (905) 820-0522 |
| • | ca@coloplast.com |
Coloplast claims to have a North American site but actually the site focuses on the U.S. part of North America.
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Cymed is a U.S. based manufacturer •
The development of Cymed and MicroSkin ostomy products was motivated by Dianne Eastman's (founder and CEO of Cymed) own experience following urostomy surgery. In 1982, when faced with using the ostomy devices then available, she recognized the need to develop more modern and comfortable ostomy products. The US Patent Office declared her subsequent invention and patenting of MicroSkin the first significant technology change in ostomy products in 21 years. From concept to reality!
Cymed's Head Office
Cymed Ostomy Company
1440C Fourth Street
Berkeley, California, USA
94710
| Phone | • | (800) 582-0707 |
| Fax | • | (510) 558-1926 |
| • | askdianne@cymed-ostomy.com |
Dansac is a worldwide manufacturer • Dansac was founded in 1971 in Fredensborg, Denmark, and is now part of the Hollister group. Dansac focuses solely on stoma care, nothing else. They consider each stoma to be an individual case that requires unique care and products – products which are marketed in over 30 countries by Dansac's subsidiaries and distributors.
Canadian Dansac Distributor
Ontario Ostomy Supply
60 Shorting Road
Scarborough, ON M1S 3S3
| Phone | • | (416) 298-8500 |
| Fax | • | (416) 298-0476 |
| • | oos@ontostomy.com |
Marlen is a solely based U.S. manufacturer • Founded in 1952, Marlen remains the oldest of the original ostomy companies operating in America. As a pioneer in the ostomy field, Marlen was the first to • create a post-operative pouch • develop a lightweight, odour-proof plastic pouch • introduce convexity to flat surfaced products • develop double-sided adhesive tape discs • produce rings made from Karaya.
Marlen's Head Office
Marlen Manufacturing & Development Co.
5150 Richmond Road
Bedford, Ohio, USA
44146
| Phone | • | (216) 292-7060 |
| Fax | • | (216) 292-9196 |
| • | info@marlenmfg.com |
Nu-Hope is a solely based U.S. manufacturer • Beginning in 1958, Nu-Hope helped pioneer state-of-the-art techniques in manufacture and design of ostomy equipment and supplies. As a facilitator of enterostomal therapy, Nu-Hope is widely recognized as a leader in the design and production of specialty ostomy products. Nu-Hope is an ostomate-founded company and family-run business which provides a unique insight for the individual ostomate, as well as for the medical industry.
Nu-Hope's Head Office
Nu-Hope Laboratories, Inc.
P.O. Box 331150
Pacoima, California, USA
91333-1150
| Phone | • | (818) 899-7711 |
| Fax | • | (818) 899-2079 |
| Toll Free | • | (800) 899-5017 (USA and Canada) |
| • | info@nu-hope.com | |
| Hours | • | Monday to Friday 8 am – 4:30 pm PST (3 hours behind London's EST time) |
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Torbot is a solely based U.S. manufacturer • For over 50 years, Torbot has been providing the finest ostomy supplies available to the medical community. Torbot manufactures its own line of ostomy products and distributes a full line of major brands of products dealing with skin care, wound care and incontinence. They also have their own Custom Products Department, which has solved many difficult problems for individuals in the past.
Torbot's Head Office
Torbot Group, Inc.
1367 Elmwood Avenue
P.O. Box 3564
Cranston, Rhode Island, USA
02910
| Toll Free | • | (800) 545-4254 |
| Fax | • | (401) 780-8740 |
| • | torbot@worldnet.att.net |
Perma-Type is a solely based U.S. manufacturer • Founded in 1948, Perma-Type has constantly strived to reach beyond traditional bounds to solve countless numbers of ostomy problems. Perma-Type continues its strong focus on the design and development of custom-fabricated ostomy appliances. From initial concept to full production, from the simple to the extra- ordinary, skilled technicians are devoted to meeting each customer’s very specific requirements. Perma-Type distributes its ostomy products in the United States, Canada and overseas.
Perma-Type's Head Office
Perma-Type Company, Inc.
83 Northwest Drive
Plainville, Connecticut, USA
06062
| Phone | • | (860) 747-9999 |
| Fax | • | (860) 747-1986 |
| Toll Free | • | (800) 243-4234 |
| • | permatypeco@snet.net |
As of May 13, 2005, all links on this page were active. If you discover any broken links or, alternatively, wish to see a link, manufacturer or supplier included, please advise LDOA's Webmaster, |
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